1. Introduction
Welcome to DLY. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website dly.app, use our mobile applications, or engage with our services.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.
2. Information We Collect
We collect information that you provide directly to us, including:
Personal Information:
• Name and contact information (email address, phone number, mailing address)
• Account credentials if you create an account
• Payment information when you make purchases
• Communication preferences
Automatically Collected Information:
• Device information (device type, operating system, unique device identifiers)
• Log information (access times, pages viewed, IP address)
• Location information (with your consent)
• Information collected through cookies and similar technologies
Information from Third Parties:
• Social media profiles when you connect accounts
• Analytics data from third-party services
• Information from business partners
3. How We Use Your Information
We use the information we collect for various purposes, including:
Service Delivery:
• Providing, maintaining, and improving our services
• Processing transactions and sending related information
• Sending technical notices, updates, and support messages
Communication:
• Responding to your comments, questions, and requests
• Sending promotional communications (with your consent)
• Providing news and information about our services
Analytics and Improvement:
• Monitoring and analyzing trends, usage, and activities
• Personalizing and improving user experience
• Developing new products, services, and features
Legal and Security:
• Detecting, investigating, and preventing fraudulent transactions
• Complying with legal obligations
• Protecting our rights and the rights of others
4. Information Sharing and Disclosure
We may share your information in the following circumstances:
With Service Providers: We share information with third-party vendors, consultants, and service providers who need access to such information to carry out work on our behalf.
For Legal Reasons: We may disclose information if required to do so by law or in response to valid requests by public authorities.
Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
With Your Consent: We may share information with third parties when you give us consent to do so.
Aggregated or De-identified Data: We may share aggregated or de-identified information that cannot reasonably be used to identify you.
5. Data Security
We implement appropriate technical and organizational measures to protect the security of your personal information. These measures include:
• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication mechanisms
• Employee training on data protection
• Incident response procedures
However, please note that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including:
• To provide our services and maintain your account
• To comply with legal obligations
• To resolve disputes and enforce our agreements
• For legitimate business purposes
When we no longer need to retain your information, we will securely delete or anonymize it in accordance with applicable laws and regulations.
7. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
Access and Portability: You may request access to your personal information and receive a copy in a structured, commonly used format.
Correction: You may request that we correct inaccurate or incomplete information.
Deletion: You may request that we delete your personal information, subject to certain exceptions.
Opt-Out: You may opt out of receiving promotional communications by following the unsubscribe instructions in those messages.
Cookie Preferences: You can manage your cookie preferences through your browser settings.
To exercise any of these rights, please contact us at dev@dly.app.
8. Children's Privacy
Our services are not directed to children under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect personal information from children under these ages.
If we learn that we have collected personal information from a child under the applicable age without parental consent, we will take steps to delete that information as quickly as possible.
If you believe we may have collected information from a child under the applicable age, please contact us at dev@dly.app.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country.
We take appropriate safeguards to ensure that your personal information remains protected in accordance with this privacy policy, including:
• Standard contractual clauses approved by relevant authorities
• Data processing agreements with our service providers
• Compliance with applicable data protection frameworks
10. Changes to This Privacy Policy
We may update this privacy policy from time to time. If we make material changes, we will notify you by:
• Posting the updated policy on our website
• Sending you an email notification (if you have provided your email)
• Displaying a prominent notice on our services
We encourage you to review this privacy policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Company: DLY
Address: 55 Ezra Street, Kolkata, WB, India - 700001
Email: dev@dly.app
Phone: +917708989565